Originals | Prints | Cards

Delivery Information

All UK orders are charged at a flat rate of £4.95; this is only charged per order and not per item.

Europe Standard Delivery is €8.95

Outside the EU, please contact us via email here: info@annrichmond.co.uk for our latest shipping charges to your country.

Orders will be shipped via the Royal Mail first class (or second class if first is unavailable).

Delivery usually takes 2-5 working days; however during the Christmas period it can take up to 8 working days. If you require an item urgently please contact us as we may be able to offer Next Day delivery for an extra charge.

If you live in the local area we are happy for you to collect your order from us, please just email us at info@annrichmond.co.uk and whenever possible we will arrange this with you.

If for some reason part or all your order is out of stock we will contact you with the estimated delivery date.

All deliveries are subject to stock availability and authorisation of your payment.

We can either deliver your order to the billing address for the card you use to pay for your order, or you can specify an alternative address such as a workplace, university or friend/family address at the checkout.

Your order will be delivered to you during office hours (9-5pm), Monday to Friday. We are unfortunately unable to specify the time at which the goods will be delivered to you. A signature will be required on delivery of the goods to you.

Receipt of a signature at the delivery address will be proof that the order has been delivered to you. A signature may be obtained from any person at the given delivery address. If no person is present at the delivery address you have provided, the courier may attempt delivery with a neighbour who will be asked to sign on your behalf. Alternatively, your parcel may be delivered to a local Post Office, or returned to the couriers depot and delivery will be attempted at a later date.

Payment Options: We accept the following methods of payment.
PayPal • Personal Cheque • BACS Transfer • Cash on Collection / Delivery 

Payment will be processed using the services of PayPal Merchant Services.

VAT/TAX: Our prices in the European Union include VAT where applicable. Californian sales tax will be applied for sales in California at the basket stage. Sales to all other states are not subject to sales tax.